IN STOCK items ship between 2-4 business days.

PRE-ORDER items ship 2-4 business days after we receive the items.

You will receive an e-mail after ordering with more information about the delivery.

All items are final sale and are non-refundable. We do not accept returns, refunds, or exchanges unless an item is deemed defective or damaged upon arrival. If you believe you have received a defective item, please contact us within the timeframe listed on our Refund Policy page with your order details and photos of the issue.

For full details and eligibility requirements, please refer to our Refund Policy page.

We understand how important the condition of collectibles is. If your item arrives damaged, please reach out to sales@CityMorgueToys.com, and we will do our best to resolve the issue.

Please note that we are not responsible for shipping carrier errors. While we take great care in packaging, issues caused by carriers must be addressed directly with them.