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What Is a Pre-Order? How City Morgue Toys Pre-Orders Work

What Is a Pre-Order? How City Morgue Toys Pre-Orders Work

, by Dereks Horror Stuff, 2 min reading time

What Is a Pre-Order? How City Morgue Toys Pre-Orders Work

New to pre-ordering horror collectibles? This guide explains exactly how pre-orders work at City Morgue Toys — from placing your order to receiving your item — plus answers to the most common questions.

If you've browsed our store, you've probably noticed that some of our most exciting horror collectibles are listed as Pre-Orders. Pre-ordering is one of the best ways to secure limited-edition figures, masks, and memorabilia before they sell out — but if you're new to it, the process can feel a little unclear.

Here's everything you need to know about how pre-orders work at City Morgue Toys & Collectibles.

What Is a Pre-Order?

A pre-order is a purchase you make for an item that hasn't shipped yet — and in some cases, hasn't finished production yet. When you pre-order, you're reserving your unit before the general public has access to it. This is especially common in the collectibles world, where production runs are limited and demand often exceeds supply.

Why Do Horror Collectibles Sell as Pre-Orders?

The horror collectibles market moves fast. Highly anticipated figures, masks, and limited-edition pieces from franchises like Terrifier and Scream can sell out within hours of release. Manufacturers often produce limited quantities, and once they're gone, they're gone — or they show up on the secondary market at a significant markup.

Pre-ordering lets you lock in your piece at the retail price, guaranteed, before stock runs out.

How Pre-Orders Work at City Morgue Toys

  1. Find a pre-order item — Pre-order products are clearly labeled in our store. You'll see "Pre-Order" in the product title or description, along with an estimated ship date when available.
  2. Place your order — Add the item to your cart and check out as normal. Your card is charged at the time of purchase.
  3. We fulfill when stock arrives — Once the item arrives at our warehouse, we ship it out to you. We'll send you a shipping confirmation with tracking information.
  4. Patience pays off — Pre-order timelines can shift due to manufacturing or shipping delays. We'll keep you updated if anything changes.

Currently Available

Here are some items available in our store right now:

Pre-Order FAQs

Can I cancel a pre-order?

All pre-order sales are final. We do not accept cancellations or offer refunds on pre-order purchases, so please order carefully. If you have questions before placing a pre-order, feel free to contact us.

What if my pre-order is delayed?

Manufacturing and shipping delays happen in the collectibles industry. If your pre-order is delayed, we'll notify you by email with an updated timeline.

Will I be charged right away?

Yes — your card is charged at the time of purchase, not at the time of shipment. This is standard for pre-orders and helps us confirm your reservation.

How do I know when my pre-order ships?

You'll receive a shipping confirmation email with a tracking number as soon as your order leaves our warehouse.

Stay Ahead of the Next Drop

The best way to never miss a pre-order is to sign up for our email list. We announce new pre-orders and limited drops to subscribers first. Browse our current Terrifier and Halloween collections to see what's available now.

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